Policy
Return & Refund Policy
Our products are made to order, so returns work a little differently than at a regular store.
Made-to-order items
Each item is printed for you after you order it. That means we can't put returned items back on a shelf the way a warehouse store can.
Needs confirmation
Whether returns are accepted for change of mind or wrong size, and the return window.
Damaged, defective, or misprinted items
If your item arrives damaged, defective, or with a print error, contact us with your order number and a description of the problem.
Needs confirmation
Reporting window, and whether the fix is a reprint, replacement, or refund.
How to start a request
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Use the contact form and include your order number.
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Or call us at +1 (484) 466-8855.
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We'll reply with the next steps.
Please don't mail anything back before contacting us. We'll give you instructions if a return is needed.
Refunds
Needs confirmation
Refund timeline and method (original payment method, store credit, or both).
Cancellations
Needs confirmation
Whether orders can be canceled, and until what point.